Try turning them off or moving them away from your setup. Other wireless devices such as wireless speakers and keyboards can sometimes cause interference with your BT 4.0 devices. Bluetooth Smart (4.0) Dropouts Interference If on a computer, you can also use a USB extension cable to get the USB stick closer to your devices.ĭisable Garmin ANT Agent/Express and any other software that can take over the ANT+ USB stick. To do this, you can move your computer or iOS device closer to your sensors. Placing the ANT USB stick closer to your sensors will make the USB stick more likely to pick up an ANT signal. ![]() Get the ANT+ USB stick closer to your devices Scroll down for help with Bluetooth Dropouts. Here are a few things you can do to alleviate ANT+ device dropouts. Still having connection issues?Įmail our support staff at We'll help you out! ANT+ Device Dropouts Follow the on-screen instructions to download Garmin Training Centeror Garmin Connect. Switch your power-management setting to "high performance". You must download software so that the necessary USB drivers are installed before connecting the USB ANTstick to your computer. If your battery is set to "balanced", your computer may not be allocating enough power to the USB ports for the ANT+ stick or built in Bluetooth receiver to work well. Some PC's have variable battery settings. Simply put, the closer and more level your devices are to your phone or computer, the better readings you will get. Is something blocking the sensor? Try removing any physical obstructions between the sensor and the ANT+/Bluetooth device Direct Line of Sightĭo your best to ensure that your computer has the most direct line of sight possible to your sensors. ![]() If you suspect your router to be interfering, you can change your wireless channel. Try moving any other wireless devices a couple of feet away. Wireless devices such as 2.4 GHz routers, wireless speakers and wireless mice may interfere with the ANT+ and Bluetooth signal. Sometimes a couple of feet can make a big difference. If your head unit picks up the signal, but TrainerRoad does not try moving your bike setup closer to your computer or phone. But it is not a universal feature, and speed/cadence sensors can't report it due to a protocol limitation. Some devices report their battery condition over ANT+ and we display that on the Devices page. When a device battery gets low, the reception distance decreases.
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